How FRIGEL AG made its workflows leaner and invoices its services faster

Context

FRIGEL AG in Zuzwil is one of the leading national providers of complete solutions in refrigeration, air conditioning, and cold room construction, with a strong presence in industrial food processing, the pharmaceutical industry, and gastronomy. Whether for a well-known juice producer in Eastern Switzerland or an internationally active pharmaceutical logistics company from Basel, together with its approximately 60 employees, FRIGEL sets the standard for excellence in everything from sales and project planning to execution and sustainable maintenance.

The bottleneck

Administrative effort weighed on a team of about 60, and invoicing services took longer than it should.

What we did

We implemented solutions that make FRIGEL's workflows leaner, cut administrative effort and speed up invoicing.

Results

• Noticeably leaner workflows and less administrative effort
• Services invoiced faster
• More output from the same team

“As an SME, only one thing counts for us in the end: the continuous improvement of our efficiency, without losing sight of our customer focus and the satisfaction of our employees. That is exactly what we have achieved with Ambit IQ. The team understands our business and has implemented solutions with us that massively increase our efficiency: our workflows are much leaner today, administrative effort has noticeably decreased, and we invoice our services faster. The collaboration is straightforward, pragmatic, and reliable. For us, that means less effort in the office, more time for our customers, and more output from the same team.”

Solutions used